Privacy Policy

This policy applies to information collected through this website from visitors and prospective clients. It does not govern the protected health information (PHI) or client data we process when delivering revenue cycle, billing, and related services — that information is handled under separate written agreements, including Business Associate Agreements (BAAs) where applicable (see “Protected Health Information” below).

We collect information in two ways:

• Information you provide. When you complete a contact form, request information, or email us, we collect details such as your name, email address, organization, phone number, and the contents of your message.
• Information collected automatically. When you browse the site, we and our service providers may collect technical data such as your IP address, browser type, device information, pages viewed, referring pages, and the dates and times of your visits, using cookies and similar technologies.

We use the information we collect to:

• respond to your inquiries and provide the information or services you request;
• operate, maintain, secure, and improve our website;
• communicate with you about our services, when permitted;
• analyze site usage and performance; and
• comply with legal obligations and enforce our agreements.

Our website uses cookies and similar technologies to enable core functionality, remember preferences, and understand how the site is used. You can control or disable cookies through your browser settings; some features may not function properly if you do. [If analytics or advertising cookies are used, list the providers here.]

We do not sell your personal information. We may share it with:

• Service providers who perform functions on our behalf (such as hosting, analytics, and email), under obligations to protect it;
• Legal and compliance recipients when required by law, regulation, legal process, or to protect our rights, safety, or property; and
• Business transfers in connection with a merger, acquisition, or sale of assets, subject to this policy.

This website is not intended to collect protected health information. In the course of providing services to our healthcare clients, IV Medical may act as a business associate and process PHI subject to the Health Insurance Portability and Accountability Act (HIPAA) and the applicable Business Associate Agreement. That processing is governed by those agreements and HIPAA — not by this website Privacy Policy. Please do not submit PHI or sensitive health information through our website forms.

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, or to object to certain processing. To exercise a right, contact us using the details below. We will respond as required by applicable law. [If you serve California, EU/UK, or other regulated residents, add the corresponding CCPA/CPRA, GDPR, or other disclosures here.]

Our website may link to third-party sites we do not control. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

Our website is intended for a business audience and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above and post the updated policy on this page.

If you have questions about this Privacy Policy or our privacy practices, contact us through our Contact page, by email at [privacy@ivmedical.example], or by mail at [Company Mailing Address].